Services & Supports

Services & Supports

SAS offers a range of services and supports to ease the transition to university, support you in develop your skills and access the services on campus that support your needs.


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Skill Development

  • Our Assistive Technology (AT) Specialist provides training and support in the use of assistive technology (software and apps) and accessible features found within your laptop or phone. Speak to your Accessibility Counsellor about a referral if you would like to explore how AT can support your learning. 
  • You may also be interested to learn more about our designated accessible student spaces on campus and assistive technology. 
  • An Academic Skills Coach is available to autistic students who are registered with our office. 
  • Academic Skills Coaches can help you with developing and implementing time management, study strategies, organization skills, problem-solving methods and more. 
  • They can also help with navigating processes and can refer you to events, clubs and organizations on campus. 
  • Speak with your Accessibility Counsellor about access to an Academic Skills Coach. 
  • Academic Peer Mentors are available to support students registered with Student Accessibility Services. They provide support with navigating processes such as accessing your Letter of Accommodation and signing up for tests and exams. They also help with developing academic skills like time management, study strategies and note-taking.  They can also support with just navigating life as a student!  
  • Students can be referred by their Accessibility Counsellor to work with an Academic Peer Mentor on an ongoing basis or can attend drop-in sessions with our Academic Peer Mentors. Speak with your Accessibility Counsellor to find out more and take a look at the Student Accessibility Services eClass for upcoming workshops and events run by our Academic Peer Mentors.  

Services

  • If you have ASL Interpreters and live captioning services listed in your Letter of Accommodation, you can request interpreting and live captioning support for course-related appointments, group meetings, administrative appointments and co-curricular activities. 
  • Please note: Live captioning services are only provided to students who are deaf, deafened or hard of hearing.   
  • VanGO can provide a wheelchair-accessible van to help you move between buildings on York's Keele Campus. Priority is given if you are going to and from class. 
  • If you are registered with Student Accessibility Services, speak with your Accessibility Counsellor about access to VanGO. 
  • If you are not already registered with Student Accessibility Services and only require VanGO support, you will need to provide medical documentation (e.g. a note from a fracture clinic) by uploading it to our VanGO Request Form

March of Dimes Canada logo

If you require assistance with personal care or activities of daily living, you can apply for Attendant Services through the March of Dimes. This can include personal care (toileting, bathing and dressing), meal set up and feeding assistance, housekeeping, laundry, setup support before and after class and shopping on campus. 

Learn more about March of Dimes Attendant Services

Designated Accessible Study Spaces

These spaces provide a quiet place to study and relax during your day on campus. Students registered with Student Accessibility Services can request access at the Keele and Markham campuses by filling out our Adaptive Equipment Labs Request Form.


Keele Campus

  • Located on the first floor of the Victor Phillip Dahdaleh Building on the Keele Campus 
  • The AT Lab provides a quiet workspace with internet access. Computers in the lab have word processing and Assistive Technology (JAWS, Kurzweil 3000, Read and Write Gold, Dragon Naturally Speaking, Inspiration and ZoomText) or you are welcome to bring your own laptop. You will find our Assistive Technology Specialist, Academic Skills Coach and Academic Peer Mentors in the AT Lab. 
  • Summer Hours: Monday to Friday, 9 a.m. to 3 p.m.
  • Located on the first floor of Scott Library on the Keele Campus 
  • The Adaptive Equipment Lab offers study spaces, accessible furniture, accessible washrooms, scanners and computers with assistive technology (JAWS, Kurzweil 3000, Read and Write Gold, Dragon Naturally Speaking, Inspiration and ZoomText). 
  • Hours: The Adaptive Lab is open during regular Scott Library hours.

Markham Campus

  • Adaptive Equipment Lab offers quiet and low-sensory study spaces, accessible furniture, washrooms, computers, printing and software (JAWS, Kurzweil 3000, Read and Write Gold, Dragon Naturally Speaking, Inspiration and ZoomText).  
  • The Adaptive Learning Lab is open during regular Markham Library hours. 

Technology available in our accessible study spaces:

JAWS

JAWS is a screen reading tool that converts on-screen text, icons and menus into synthesized speech. This enables blind and visually impaired users to navigate computers, browse the internet and use applications independently.

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