Office of Student Community Relations

The Office of Student Community Relations (OSCR) is part of Community Support & Services at York University. OSCR supports students in understanding and addressing conflicts and conduct concerns. Whether you have questions, are experiencing a conflict, or are involved in a student conduct process, we’re here to explain your options, guide you through next steps, and connect you with support.

How can we help you?

Conduct & Allegations: Misconduct notices, academic integrity, or violation warnings.
Hearings & Outcomes: Meeting preparation, timelines, decisions, and appeals.
Conflicts & Disputes: Interpersonal issues with professors, students, or groups.
Rights & Guidance: University complaint systems and student rights.
Crises & Emergencies: Urgent personal support, loss, illness, or trauma.
Absences & Coursework: Short-term academic consideration and missed work.

Submit a Complaint

The Code of Student Rights & Responsibilities

The Code of Student Rights & Responsibilities is the set of identified values that the York University community is expected to uphold. The Code upholds a philosophy and practice that is intended to balance a set of principles: support, accountability and education.

Read the Code of Student Rights & Responsibilities

Services we offer

Personal Support & Well-being

Help with personal challenges affecting your university experience
Individualized support plans through the CARE Team (Coordinate, Assess, Respond, Educate).
Guidance for navigating complex situations

Rights, Education & Awareness

Learn your rights and responsibilities as a student
Understand complaint processes and resolution pathways
Workshops and collaboration to promote a safe, respectful campus environment

Crisis & Critical Incident Response

Support for serious situations such as:

Illness or injury
Loss and grief
Suicide-related concerns
Sexual assault
Connection to appropriate on-campus and external resources

Conflict Resolution

Support for student complaints and conflicts
Restorative and informal resolution options
Guidance through formal processes under the Code of Student Rights & Responsibilities
Training in conflict and dispute resolution

Short-term Absence Reporting: Undergraduate students with eligible extenuating circumstances that may result in missing classes or assignments can self-report a short-term absence (up to 7 days at a time) for temporary academic consideration under the Policy on Academic Consideration for Missed Course Work.

Learn More

Student Accessibility Services (SAS) can support with longer-term academic accommodations for matters such as chronic illnesses, disabilities and accessibility needs and the Office of Student Community Relations (OSCR) can support you with critical life events that are private and sensitive in nature. Guidelines and procedures for religious reasons can be found in the Policy and Procedures for Academic Accommodation for Students’ Religious Observances.

Intake Form

Connect with our team to explore support and resources. Please complete our intake form so that we can learn more about your situation and connect you with the appropriate supports and resources. Once your form is submitted, a member of the Office of Student Community Relations team will review your information and contact you to discuss next steps. While you will likely hear from us sooner, please allow up to two business days for a member of our team to reach out.

If you require assistance completing the intake form or would prefer to speak with someone directly, please contact the Office of Student Community Relations at 416-736-5231 or by emailing oscr@yorku.ca.

Who we work with

Since every situation is unique, we may work with other departments in the Division of Students to help you. We may refer you to acquire accommodations or to work with someone to help bring resolution to a problem you may be facing.

These departments include: