Policies & Procedures

Policies & Procedures

This handbook was created to help you to take full advantage of all residence services available to residents. There is helpful information about getting along with a roommate, personal safety tips, emergency procedures and important campus and community contacts.

Each undergraduate residence has its own identity, culture, unique services and physical makeup.  Living in residence requires everyone to take extra measures to ensure safety and contribute to a harmonious, cooperative environment. The Code of Student Rights & Responsibilities, managed by the Office of Student Community Relations, was created to assist in helping facilitate a positive and respectful community.  Please become familiar with the Undergraduate Residence Occupancy Agreement and the Residence Community Standards to understand the responsibilities and privileges for each member of the residence community. If you have any questions, please talk to your Don.

Handbook Sections Include...

  • Residence Life Activity & Administrative Fee (RLAAF)
  • Dons
  • Residence Life Coordinator (RLC)

Go to Residence Life Community

  • Your Rights and Responsibilities on Campus
  • Respect, Equity, Diversity & Inclusivity @ York
  • Prohibited Behaviours
  • Noise & Quiet Hour Policy
  • Guest Policy
  • Role of the Residence Don in Addressing Community Standards
  • Process for Dealing with a Breach of Community Standards
  • Sanctions

Go to Residence Community Standards

  • Security in Residence
  • Keeping You Safe
  • Building Access and Security
  • Sexual Violence
  • Stress - Feeling Overwhelmed
  • Crisis

Go to Security and Personal Safety

  • Fire Safety
  • Fire Prevention

Go to Fire Prevention and Evacuation

  • Maintenance & Repairs
  • Routine Maintenance
  • Maintenance Precautions
  • Cleaning & Recycling
  • Mail & Packages

Go to Housing Services

  • Rental Terms
  • Move Out  Procedures
  • Residence Fines and Fees
  • Telephone, Internet, Cable 

Go to Occupancy Agreement & Fees

  • Facilities Repairs and Urgent Repairs
  • Room/Suite Cleanliness

Go to Maintenance

Contact Us

Residence Life

If you have a residence life question related to a specific residence, contact the appropriate Residence Life Coordinator (RLC) listed in Contact us page.

Housing Services

For questions related to your room, room assignments, and residence fees please contact Housing Services at undergradres@yorku.ca.

Residence Life Hiring

For questions related to open positions and hiring processes with Residence Life please email resjobs@yorku.ca.

Conference Guests

If you are staying in residence through Accommodation & Conference Services and have a question please contact them at askACS@yorku.ca.