Refunds

The sample statement below shows a credit balance, indicating you are eligible for a refund.

The sample statement below shows a balance owing, indicating you are not eligible for a refund.

If you receive Ontario Student Assistance Program (OSAP) funding and there is a change in your course load, then your OSAP application will be updated. If there is a credit on your student account, your refund will be issued to the National Student Loan Service Centre (NSLSC) based on OSAP’s refund policy. Refunds will be processed within 15 business days. This may vary during peak periods. If there is additional credit on your account beyond the amount owed to NSLSC, the additional funds will be returned to the original payor. 

Refunds will be processed within 15 business days. This may vary during peak periods. 

We recommend signing up for Electronic Funds Transfer (EFT), so that we can make direct deposits to your personal bank account. This lets transactions like refunds to be sent to you as quickly as possible. 

Refunds related to overpayment, first-year studies, or non-registration must be returned to the originating payor. You will be required to provide the banking information for the payor of your original funds. Please ensure the name on the bank account being provided matches that of the individual who made the original payment. Ensure you complete your request for a refund and an email from York University will be sent to you to request this information. Refunds will be processed within 30 business days. This may vary during peak periods. 

Refunds related to payments originally received through an international wire transfer must be returned to the originating payor and originating country. You are responsible for any foreign exchange transaction costs for tuition payment as well as refunds that are issued due to withdrawal from course enrolments.

You will be required to provide the banking information for the payor of your original funds. Please ensure the name on the bank account being provided matches that of the individual who made the original payment. Ensure you complete your request for a refund and an email from York University will be sent to you to request this information. Refunds will be processed within 30 business days. This may vary during peak periods.

It is recommended that you set up your Electronic Fund Transfer (EFT) for any future payments and related refunds. If future payments are made through a Canadian bank account, refunds can be issued back to the Canada Bank account to which the original payment was received from.

All refunds related to a payment originally made through CIBC or Convera payment portals will be issued back to the same original bank account to which the original payment was received from. If your original payment was made by an agent through these portals, you will be contacted by York University for further details. No exceptions will be made. Refunds will be processed within 15 business days. This may vary during peak periods.

It is recommended that you set up your Electronic Fund Transfer (EFT) for any future payments and related refunds. If future payments are made through a Canadian bank account, refunds can be issued back to the Canada Bank account to which the original payment was received from.

Refunds related to payments originally received through private lender must be returned to the lender. You are responsible for any foreign exchange transaction costs for tuition payment as well as refunds that are issued due to withdrawal from course enrolments.

Please note that payments to your student account are intended specifically to cover charges directly associated with your education at York University. Your student account should not be utilized as an intermediary for transferring funds for living allowance. By adhering to this policy, we ensure the proper allocation of funds and maintain transparency in financial transactions.

Please contact your financial institution and request help to locate these numbers. You may also be able to find these on your online banking website or app.

Look for the three-digit institution number in the list. Every financial institution in Canada has a unique institution number. For example:

• Bank of Montreal (BMO) is 001
• Bank of Nova Scotia (Scotiabank) is 002
• Royal Bank of Canada (RBC) is 003
• Toronto-Dominion Bank (TD Canada Trust or TD Bank) is 004

To set up an EFT you must have a current Canadian mailing address, including a street address, city, province and postal code. You can add a Canadian mailing address to your student record in the Student Address Module.

To set up an EFT you must use a valid, current and complete email address. You can add an email address to your student record in the Student Address Module. Do not add any stray characters such as periods after your email address. They can make your email address seem invalid.